Privacy Policy

Effective Date: May 25, 2026

1. Introduction

Robert Maefs Consulting ("Company," "we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes how we collect, use, process, and disclose your information when you access or use our website, applications, and services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, and payment information when you register or make purchases.
• Usage Data: Information about how you interact with our Services, including pages visited, time spent, and feature usage.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Third-Party Account Data: Information from connected services such as QuickBooks Online, including invoice data, customer information, and transaction history, only with your explicit authorization via OAuth 2.0.

3. How We Use Your Information

We use collected information for the following purposes:

• To provide, maintain, and improve our Services
• To process transactions and send billing notifications
• To communicate with you about updates, support, and service-related matters
• To detect, prevent, and address technical issues and fraudulent activity
• To comply with legal obligations and enforce our agreements

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processing, cloud hosting) under strict confidentiality agreements.
• Legal Compliance: When required by law, court order, or governmental regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you have given explicit consent for a specific purpose.

5. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your information. This includes encryption in transit (TLS 1.2+) and at rest, access controls, regular security audits, and secure data storage practices. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymized.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• The right to access, update, or delete your information
• The right to data portability
• The right to restrict or object to processing
• The right to withdraw consent at any time
• The right to lodge a complaint with a data protection authority

To exercise these rights, please contact us using the information below.

8. Third-Party Services

Our Services may integrate with third-party services such as QuickBooks Online, Google Workspace, and payment processors. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third parties.

9. Cookies and Tracking

We use essential cookies to operate our Services. We may also use analytics cookies to understand usage patterns. You can control cookie preferences through your browser settings. We do not use cookies for targeted advertising.

10. Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it.

11. International Data Transfers

Your information may be transferred to and processed in countries where we or our service providers operate. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses where required.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new effective date. Your continued use of the Services after changes constitutes acceptance of the revised policy.

13. Contact Information

© 2026 Robert Maefs Consulting. All rights reserved.